Generally in life we get used to being given support.  When growing up we learn to expect that to come from our parents and from school, and later from our friends or partners or colleagues.  We take for granted that it may be.  If you work in a large firm there may be an…

  ‘Customer Service’ often conjures up images of disgruntled members of the public being faced with uninterested faceless employees of some firm or another.  However, some people choose to work in Customer Service based jobs, and thus relish the sometimes challenging but often rewarding role.  It may be that they enjoy problem-solving, though they do…